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Get Application Info & Guidance for the Cuba e-arrival Card


The Cuba eArrival system is an official government-run digital registration platform for all travelers entering Cuba. It replaces several paper-based procedures by combining customs, immigration, and health declarations into one simple online form.

All passengers—including tourists, family visitors, and transit passengers—must complete the D’Viajeros digital form online within 72 hours before arriving in Cuba, as per Cuban government requirements.

Useful Information for Visa-Free Travel to Cuba

  • Tourist Card (Tarjeta del Turista) is mandatory for most travelers visiting Cuba for tourism purposes. This card must be obtained before arrival and serves as a visa for eligible nationalities.
  • Visa-free entry is granted to citizens of select countries (e.g., Russia, Serbia, Singapore, and a few Latin American and Caribbean nations). Travelers should verify eligibility based on their nationality.
  • Standard tourist stays (with a Tourist Card) are typically valid for 30 days, extendable once for an additional 30 days while in Cuba.
  • Electronic visas (eVisas) are not currently available for Cuba. All visa processes must be done through consulates, embassies, or authorized travel agencies.
  • Taiwanese nationals require a visa and are not eligible for visa-free or eTA-style entry.
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CURRENCY

First introduced in 1857, the Cuban peso (CUP) is the official currency of Cuba. Its symbol is also ₱, though it is unrelated to the Philippine peso. The CUP is primarily used by locals, while foreign visitors often pay in foreign currency such as the Euro (EUR) or US Dollar (USD) in tourist areas. Credit card acceptance is limited, and U.S.-issued cards are generally not accepted.

OFFICIAL LANGUAGE SPOKEN

The official language of Cuba is Spanish. While English is spoken in some tourist establishments such as hotels, resorts, and airports, it is not widely spoken among the general population. Travelers are advised to learn basic Spanish for smoother communication, especially in rural or non-tourist areas.

POPULATION

Approximately 11.2 million (2023 estimate)

WEATHER AND CLIMATE

Cuba has a tropical climate with two primary seasons:
• Dry Season – November to April
• Rainy Season – May to October (with peak hurricane risk from August to October)

Example of a Cuba Tourist Card (Arrival Card) – For Reference Only

Frequently Asked Questions

  • The D’VIAJEROS system is an official online platform required by the Cuban government for all travelers entering the country.
  • It must be used to submit your travel details, health declaration, customs information, and baggage/currency declarations before arrival.
  • The system acts as a centralized digital portal to streamline border control, support public health monitoring, and assist with economic data analysis related to tourism and trade.

●​ All international travelers arriving in Cuba, including Cuban citizens, foreign tourists, and airline or cruise ship crew members, must complete the D’VIAJEROS form before arrival.
​ ●​ Each traveler, including minors and infants, must submit their own form.

You should complete and submit your D’VIAJEROS form within 72 hours (3 days) before your arrival in Cuba.

You will be required to enter details in the following sections:
●​ Travel type: Arrival to Cuba (or departure, if applicable) and mode of transportation (airplane, cruise ship, or other).
​ ●​ Personal information: Full name, nationality, passport or travel document number, and date of birth.​
●​ Contact details: Phone number, email, and accommodation address while in Cuba.​
●​ Flight or vessel details: Flight number, seat number, or vessel name and cabin number.
●​ Health declaration: Any symptoms you may have and any recent exposure to infectious diseases.
●​ Customs declaration: Items you are bringing into Cuba, including cash or valuables exceeding allowed limits, and baggage information if applicable.

●​ After successful submission, you will receive a QR code both on-screen and via email.
●​ The QR code confirms your form has been received and contains your traveler information for immigration and health authorities.

To complete the D’VIAJEROS form, please have the following ready:
●​ Valid Passport: Your passport number and expiration date are required.
●​ Flight or Travel Details: Including your arrival date in Cuba, airline or vessel name, flight or cabin number, and seat number if available.
●​ Health Declaration: You will need to answer questions about your current health status and any recent travel history that could affect public health screening.
Having these details handy will help you complete the form smoothly and accurately.

Refunds depend on the progress of your application. If you encounter any issues, contact us as soon as possible. For complete refund conditions, please refer to ourRefund Policy.

Absolutely. Your information is used strictly to process your application and is never sold, shared, or repurposed. Learn more by reviewing ourPrivacy Policy.

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What Happens Next?

Cuba D’VIAJEROS Decision

Once you submit the D’VIAJEROS form, it is processed by the Cuban government’s official online system.Travelers typically receive an official confirmation of their registration by email.

Successful Registration

Once accepted, your D’VIAJEROS information is electronically linked to your passport and travel details within the Cuban government system. You do not need to print or present a separate document at the border—Cuban immigration officers can verify your registration electronically.

A new D’VIAJEROS form must be completed for each entry into Cuba and submitted within 72 hours before arrival.

Issues or Errors

If there are problems with your D’VIAJEROS submission—such as missing or inaccurate information—the airline or Cuban authorities may require you to correct or resubmit your form before boarding or upon arrival.

It is crucial to ensure all your personal, travel, and health information is accurate. Incomplete or incorrect forms may cause delays or, in some cases, deny you entry into Cuba until the form is properly completed.

Important Note

Our role is to assist travelers in completing the Cuban D’VIAJEROS form accurately and on time. The review, confirmation, and processing of the D’VIAJEROS system are managed solely by the Cuban government.

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